0131 225 8092
This data protection policy ensures that RK:
The General Data Protection Regulation identifies 8 data protection principles.
Certain of these principles are expanded upon in the sections that follow.
RK requests personal information from patients and potential patients for the purpose of consulting with them and providing them with advice and guidance on homeopathic treatments. The forms used to request personal information may contain a privacy statement informing patients and potential patients why the information is being requested and what the information will be used for. Patients should be asked to provide consent for their data to be held and a record of this consent along with patient information will be securely held. Patients will be informed that they can, at any time, remove their consent and will be informed as to what to do should they wish to do so.
Patients will be informed how their information will be used and RK will seek to ensure that patients’ information is not used inappropriately. Appropriate use of information provided by patients includes:
RK will ensure that patients’ information is managed in such a way as to not infringe an individual’rights which include:
RK’s patients will only be asked to provide information that is relevant to support consultations and prescription. This includes:
Where additional information may be required, this will be obtained with the specific consent of the patient who will be informed as to why this information is required and the purpose for which it will be used.
There may be occasional instances where a patient’s information needs to be shared with a third party due to an accident or incident involving statutory authorities. Where it is in the best interests of the patient or of RK, in these instances where RK has a substantiated concern then consent does not have to be sought from the individual.
RK has a responsibility to ensure that patients’ information is kept up to date. Patients will be required to let RK know if any of their personal information changes.
RK is responsible for ensuring that her practice remains compliant with data protection requirements and can provide evidence that it has. For this purpose, those from whom data is required will be asked to provide written consent. The evidence of this consent will then be securely held as evidence of compliance.
RK has a responsibility to ensure that data is both securely held and processed. This includes:
RK’s patients are entitled to request access to the information that is held by them. The request needs to be received in the form of a written request to RK.
On receipt of the request, the request will be formally acknowledged and dealt with within 14 days unless there are exceptional circumstances as to why the request cannot be granted. RK will provide a written response detailing all information held on the individual. A record shall be kept of the date of the request and the date of the response.
Were a data breach to occur, action shall be taken to minimise the harm. RK will inform any patients where she believes their personal information has been compromised. Where necessary, the Information Commissioner’s Office will be notified.
If a patient contacts RK to say that they feel that there has been a breach by RK, she will ask the patient to provide an outline of their concerns. If the initial contact is by telephone, RK will ask the patient to follow this up with an email or a letter detailing their concern. The concern will then be investigated fully and a response made to the patient. Breach matters will be subject to a full investigation, records will be kept and all those involved notified of the outcome.
Policy review date: Every 2 years, e.g. May 2020
0131 225 8092
07813 628 205
The Whole Works
209 Royal Mile
Skype: Skype consultations available
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